ABOUT
A product leader who still has code in production.
Zane Harris is a product leader with AI systems in production. He has shipped agentic products at scale, led AI platform teams, and spent the last three years building the kind of systems that boards now expect but most organizations can't deliver. Most engagements start with a shipped artifact within the first 90 days.
Through-line.
If your board is asking why your AI isn't live yet, that question has a specific answer — and it usually isn't strategy. It's the gap between what the strategy says to build and what actually got built.
That gap is what Zane closes. He's built consumer software at Dell, marketplace products at Wayfair, commerce infrastructure at Shopify, and production agentic AI at Intuit. The through-line: an operator first. The advice is downstream of the work.
The thing that wins AI initiatives is the unglamorous substrate — evals, audit trails, harness layers, cost routing. Most teams skip it until it bites them. Zane has built this layer for his own products and brings it into every engagement.
The credential is what he's shipped recently — current stack, current tooling, current problems.
He works with the people building AI inside companies, founders staking the company on it, and investors trying to read it honestly across a portfolio. Different context, same underlying problem: the gap between what the strategy says to build and what actually got built.
How I work.
Operator-honest. Won't tell you AI is simpler than it is. Won't tell you it's harder.
Cost-conscious by default. Every recommendation has budget logic — inference cost, eval harness overhead, production readiness tradeoffs included.
Build-in-public. Receipts exist. Work is documented.
HITL-first. Humans keep the override at the right step.
AI-native, not AI-bolted-on.
Zane publishes field notes from active work — not predictions about AI, but decisions made and tradeoffs navigated in real products shipping now. The evidence is in the writing and in the systems.
Photo coming soon
Let's talk.
Selective engagements only. Currently taking conversations for new engagements.
Let's talk.